Customers requiring repairs for machines out of warranty (1 year or older from the date of purchase) may contact EG&H or any of our authorized facilities for service. Click on the Repair Facility icon.

CUSTOMER REQUIRING REPAIRS FOR MACHINES IN WARRANTY (UNDER 1 YEAR FROM DATE OF PURCHASE) MUST FIRST CALL EG&H AT 1-800-927-0277 FOR AUTHORIZATION. No returns will be accepted without prior authorization.

European Gift and Houseware offers limited 1-year manufactures' s warranty on ALL electric products unless otherwise specified. In case of repair, European Gift and Houseware, or one of our authorized repair facilities, will, upon receipt of the machine, repair the unit and return postage paid.

We will not accept any return that is not properly packed in a corrugated box!

Commercial use of items intended for home use voids the warranty.

All of our electrical products feature a one-year warranty, we encourage customer to call us directly for technical support. Call 800-927-0277 Monday - Friday from 9:00 AM to 5:30 PM EST.

NAME ADDRESS CITY STATE ZIP CODE PHONE NUMBER PURCHASED FROM DATE METHOD OF PAYMENT SERIAL NUMBER     la Pavoni Grinder, PGC la Pavoni Grinder, PGB la Pavoni Grinder, PA-MILL la Pavoni Grinder, PA-MILL-C la Pavoni Grinder, PA-MILL-B la Pavoni Grinder, PA-BURR la Pavoni Grinder, PA-BURR-C la Pavoni Grinder, PA-BURR-BC la Pavoni, PA-1315 la Pavoni, PA-1315S la Pavoni, PA-1335 la Pavoni, PA-1335S Carina Grande 16 cup Carina Piccola 8 cup la Pavoni, EPBB-8 8 cup la Pavoni, EPC-8 8 cup la Pavoni, EPG-8 8 cup la Pavoni, PC-16 16 cup la Pavoni, PG-16 16 cup la Pavoni, PB-16 16 cup la Pavoni Lusso, PL-16 16 cup IMPERIA-ELECTRIC PASTA ATTACHMENT, 71M TOMATO MACHINE 1/2 HP TRE SPAD (9004) ELECTRIC CHEESE GRATER V. 110 (177) RECHARGEABLE GRATER (8130) 6-8 CUP ELECTRIC ESP MKR BLK (8015) 3-4 CUP ELECTRIC ESP MKR BLK (8007) VELOX 12 VOLTS BY BERTON - BLACK (7027BK) VELOX 12 VOLTS BY BERTON - BLUE (7027BL) VELOX 12 VOLTS BY BERTON - YELLOW (7027Y)   Other