Company History

Established in 1987, European Gift & Houseware is an international importing company specializing in unique, hard to find gourmet housewares with an emphasize on espresso coffee & tea products. Our products are sold through national coffee shop chains, major retailers, mail order catalogs, Internet sites and many local food and kitchen shops.

Companies wishing to purchase can do so through this web-site or you may call us direct at 1-800-927-0277 ext's 107 or 108. We also have independent salespeople who can visit you in person, please e-mail or call us to find out the name of your area representative.

Consumers who wish to purchase our products can contact us via e-mail for a list of retail or web-site locations that carry our products.

We encourage your feedback concerning our products or this site, please feel free to contact us at sales@europeangift.com.

Policies

No returns will be accepted without prior authorization. Please call (800) 927-0277 for instructions, and to receive a Return Authorization number. Please note: We will not accept packages that do not have an assigned Return Authorization number.

All of our electrical products feature a one year warranty, we encourage consumer to call us directly for technical support. Call 1-800-927-0277 Monday - Friday 9:00 AM to 5:30 PM EST.

Chargeback fee of 20% will be assessed on all electric's returned incomplete and or damaged due to improper packaging.

All claims for damage or defective merchandise must be directed to us NO LATER THAN 7 days after receipt of merchandise. Claims for shortages or errors must be made within 7 days after receipt of merchandise to correct billing.